Privacy Policy
Last updated: May 2026
1. Information We Collect
When you submit a quote request or contact form, we collect: your name, email address, phone number, pickup/drop-off locations, date and time of service, and service preferences. We do not collect payment information through our website.
2. How We Use Your Information
We use your information solely to:
- Respond to your quote requests and inquiries
- Provide and manage your transportation service
- Communicate with you about your booking
- Send service-related notifications (pickup confirmations, driver details)
- Improve our services and customer experience
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with our assigned chauffeurs to fulfill your service, and with service providers who assist in operating our business (email, communication platforms) under strict confidentiality agreements.
4. Data Security
We implement industry-standard security measures to protect your personal information. Our website uses SSL encryption for all data transmissions. Access to personal information is restricted to authorized personnel only.
5. Cookies
Our website uses essential cookies for functionality (session management, CSRF protection). We do not use tracking cookies or third-party advertising cookies.
6. Data Retention
We retain your quote and booking information for up to 2 years for service history and quality assurance purposes. You may request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of promotional communications
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
10. Contact
For privacy-related inquiries, please contact us at booking@wleemo.com or call +1 (786) 280-0665.